Product Tour
Your journey starts here
Buying bitcoin, simplified
AmberApp empowers you to buy bitcoin when you want, how you want, from wherever you want.
Simple & secure
Make your first bitcoin purchase in under 90 seconds*, all from the palm of your hand.
*AU average onboarding process. US verification currently takes approximately 1–2 business days.
Your key performance metrics and transaction history are only ever a click or swipe away.
Want to self-custody by sending bitcoin to a wallet you own? Great! Take control of your bitcoin, anytime.
Your account, identity and bitcoin are all secured using the latest in collaborative custody, authentication and encryption standards.
Simon Futo
Cory L
Richard Person
Jason
Romeo Kouchoo
James Jenkin
@ptjase
@camillerigrace0
@Cryptic_Oz
FAQs
Getting Started
🇺🇸 USA
- Full legal name
- Date of birth
- Email address
- Cell phone number
- Government ID
- US Bank Account
- Social Security Number
We are required by United States federal law to collect these details. Your SSN and ID are encrypted and securely transmitted for KYC verification and never stored on our servers.
🇦🇺 Australia
- Full legal name
- Date of birth
- Email address
- Mobile phone number
🌍 Rest of the world
- Full legal name
- Date of birth
- Email address
- Cell phone number
- Identification
Your identification data is encrypted and securely transmitted for KYC verification and never stored on our servers.
🇺🇸 USA
Exchange Fees
- Exchange fees are linked to your membership tier.
- Amber Basic members: 0.99% of bitcoin purchases or sales.
Withdrawal Fees
- BTC sends are either free, or will incur the BTC network fee.
🇦🇺 Australia
Exchange Fees
- Exchange fees are linked to your membership tier.
- Amber Basic members: 0.99% of bitcoin purchases or sales.
EFT Fees
- $0 transaction fee for purchases/deposits over $100.
- EFTs below $100 will have a $1.10 fee.
- Exchange fees will still apply for purchased BTC.
- Processing time is instant (NPP) or 2–5 business days.
PayID Fees
- If PayID is used to fund deposits, you will be charged a $1.95 provider fee per transaction.
Credit/Debit Card Fees
- There will be a 1.8% charge fee per debit/credit card transaction below $2,000 or 1.2% fee per transaction above $2,000.
Apple/Google Pay Fees
- There is a 1.8% fee per transaction.
Withdrawal Fees
- AUD withdrawals are free.
- Bitcoin withdrawals are either free, or will incur the network fee.
🌍 Rest of World
Exchange Fees
- Exchange fees are linked to your membership tier.
- Amber Basic members: 0.99% of bitcoin purchases or sales.
AmberApp uses cold storage in a collaborative multi-signature set up for our custodial wallets. This provides institutional grade security for your Bitcoin.
🇺🇸 USA & 🌍 Rest of World
Some payment methods used by AmberApp have long dispute windows. To ensure the platform is protected from fraud we have a system that restricts bitcoin withdrawals for different periods depending on the funding method.
🇦🇺 Australia
Some payment methods used by AmberApp have long dispute windows. To ensure the platform is protected from fraud we have a system that restricts bitcoin withdrawals for different periods depending on the funding method.
Typically purchases via EFT and PayID can be sent immediately after the transaction has settled.
For bitcoin purchased via Credit/Debit Cards and Apple/Google Pay, we place a hold of 45 days as there is a dispute window for these payments, yet Bitcoin sends are irreversible.
